AI agents for patient care

Referrals closed. Wellness visits booked. Patient calls answered.

First Outcomes AI agents do the administrative work behind every patient visit, inside the EHR you already use. Your staff handle only the exceptions.

Book a 30-minute walkthrough Hear a real AI call

Administrative Work
in Your Systems

  • Care gaps
  • Referrals
  • Outreach
  • Documentation

First Outcomes
AI agents

Completed Actions
Back to Your Systems

  • Closed care gaps
  • Scheduled visits
  • Completed referrals
  • Updated documentation
Administrative actions completed every month
240,000+
Referral work done by AI agents at Ampla Health
75%
Live at community health centers in California and New York
Live
“It used to take us two or three weeks. Now it's done in two days using First Outcomes AI Referral Coordinators.”Carlos Peralta, COO, Ampla Health

There is more paperwork than people to do it.

Every patient visit creates follow-up work. A referral to a specialist has to be sent, approved by insurance and scheduled. A yearly checkup has to be booked. A phone call has to be answered. Insurance has to be checked. Each task needs a person, and clinics don't have enough people. Dashboards show what is undone. First Outcomes agents do it, and send your team only the cases that need a human decision.

“Health centers don't need another dashboard telling them what's undone. They need the work done.”Dinesh Gambhir, PhD, Founder & CEO, First Outcomes

Who we serve

Built around the work your team needs done.

Community health centers

Clinics that care for patients regardless of insurance. Our agents handle specialist referrals, yearly checkups, dental coverage checks and Medicare's monthly care program.

Primary care practices and medical groups

Patient calls, appointment booking, insurance checks and referrals.

Specialty practices

In January 2027 Medicare starts a new payment program for heart, spine and pain specialists (the Ambulatory Specialty Model) that pays based on patient results. Our agents do the outreach and record-keeping it requires.

Join the design partner program

Our agents

AI agents for all your administrative work.

  1. Answers patient calls, books and changes appointments, answers status questions and passes urgent calls to staff.

    View AI Receptionist
  2. Calls Medicare patients who are due for their yearly preventive checkup and books them into open appointment slots.

    View AI Annual Wellness Visit Agent
  3. Checks a patient's dental insurance before the visit, so the clinic knows what is covered and what the patient will owe.

    View AI Dental Eligibility Agent
  4. When a doctor sends a patient to a specialist, the agent finds one who will take them, gets the insurance approval, books the visit and brings the specialist's notes back into the patient's chart.

    View AI Referral Agent
  5. Does the monthly check-ins and record-keeping Medicare requires for patients with ongoing conditions (Advanced Primary Care Management), from sign-up to billing.

    View AI APCM Agent

Our Approach

How it works

  1. Map the workflow

    We learn your rules, your systems and the outcome you need.

  2. Connect

    Agents connect securely to your EHR, payer portals and fax.

  3. Validate

    We test on your real cases before anything goes live.

  4. Run and report

    Agents do the administrative work every day. You get a monthly report of every action taken and hours saved.

Proven at Ampla Health

Administrative work, handled.

Ampla Health runs 14 medical and 6 dental centers across six Northern California counties and serves more than 80,000 patients. First Outcomes agents work its call center and referral department.

“At Ampla Health, our AI Referral Agents do 75% of the referral work; human coordinators handle the exceptions.”Carlos Peralta, COO, Ampla Health

Works with your systems

Inside the tools your team already uses.

EHR systems

  • athenahealth
  • eClinicalWorks
  • NextGen
  • Epic
  • CureMD
  • MidMed

Other connections

  • most FHIR-enabled EHRs
  • plan and IPA portals
  • fax

Built for healthcare

A clear role for every decision.

Defined workflow logic

Predictable by design

Agents follow defined, workflow-driven logic, not open-ended generative models. Results are consistent and auditable.

Exception routing

Staff stay in control

Anything outside your rules goes to a person, with the context needed to resolve it.

Human control

Patient-safe calling

Calls announce recording. We supply call and text consent language if you need it.

See how much of your administrative work an agent can take.

Book 30 minutes with Dinesh Gambhir, CEO. Bring one workflow. We will show you which steps an agent can take on.

Book time with Dinesh

dgambhir@firstoutcomes.com · 631-645-3184